Alitalia Sucks
Consumer complaints about lost luggage and other issues. Links to related sites. |
Don't Fly Continental Airlines
Frequent flyer's reserved seat is given away before boarding. On questioning his seat assignment, belligerent clerk labels him a "security risk" and assaults him. Continental feeds fabricated story of racism and "air rage" to legal new |
NorthWorst Air
Article from an ex-employee. |
Off Limits
Westword Online article sponsoring a "What United Did to My Summer Vacation" contest. |
Out of the Blue
Lies in the sky: An inside look at United Airlines' abysmal service. [Salon] |
Ryanair Campaign
Formerly a complaint site, now posts news articles about customer complaints about this airline and documentation of the company's efforts to shut down the site. |
Some Tips For Dealing With Lost Luggage at Northwest Airlines
Article cites experiences with rude personnel who failed to return phone calls to help customer with problem. |
Unfriendly Skies
Passengers who try to fly on United are ending up as casualties of a labor war between the airline's management and its "employee owners." [Salon] |
United Sends Mixed Privacy Messages
Despite United Airlines' promise to respect customer's privacy, users of its reservation system could find their personal information exposed. [cnet] |
United We Strand
Winners of Westword Online's "What United Did to My Summer Vacation" contest. |
Untied
Customer complaints about United Airlines and its customer service. Includes a database for passengers to submit their experiences. |
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