Acacia Help Desk
Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting. |
AmberCat
Web-based and desktop software for internal and external help desks, customer service, and facilities management. |
Auratech Software
Australian based company that provides the Client Integrated Support System. |
Control-F1
Provides enterprise solutions for live and automated support. |
Coral Sea Software
Windows-based help desk featuring help desk, inventory management, trouble ticketing, browser-access module, and system reporting. |
Double IS
Software enabling facility managers to track work orders, room booking, and building maintenance. |
Easy Access Help Desk
Offers help desk software applications for businesses, software support, and call center solutions. |
HelpTrac
Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency. |
Home Run Help Desk
The Microsoft Access-based call ticket application for small businesses and workgroups. |
ieComputerSystems
Specialises in helpdesk software, software development and IT consultancy services. |
Insirux
Windows 2000/XP software client includes contact management, issue tracking, knowledge base, asset management, and email integration. |
Internet Software Sciences
A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available. |
Kemma Software
The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web. |
LBE Help Desk Software
Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting. |
NetHelpDesk
Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring. |
NetKeeper
A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet. |
PRD Software
Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT |
SDS HelpDesk Solutions
Develops customized software applications for the help desk and call center industries. |
Softopia
Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface. |
Supportsoft
Real-time service management and support automation software. |
Surado
Features Win32 administrator application, Web-accessible interface, client information management, and lead management. |
The Management and Help Desk Community
A portal of news, information and interactivity for both help desk software and management issues |
Vertical Solutions Inc.
Develops and implements customer service, help desk and sales force automation software. |
Wickett Software
Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration. |
World Web Dynamics
Live Demo of help desk software, including specific offerings for school districts. |
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