Call Center Guide
Online guide for call center products, services, news and telecommunications links. |
Call Center Ops
Focuses on call center operations and provides discussion forums, newsletters, jobs, news, events, and links to related services, along with a directory of products. |
Call Centre Managers Forum
Business Information and Resources for Call Center Managers. |
Callcentres.net
Call center research and supplier directory. |
CCNG
A networking organization with membership comprised of call center management and industry professionals.(membership required) |
CRM Xchange
Information on call centers for telemarketing, customer service and teleservices. Includes telephone training, solutions and computer telephony integration. |
Indian Institute Of Contact Center Management
Educational center with information about the Indian call center industry. |
Mosaix (PDS) User Group
Independent user group assisting call center organizations utilizing the Mosaix Predictive Dialing System. |
Oz Call Centres
Reference source for the global call center industry. Headquartered in Australia and assisting with call center referrals worldwide. |
Telecoms Virtual Library
Resource links for the call center industry. |
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