Accordant
Frameworks and consulting for CRM processes, portals and integrations. |
ClientReps.com
Web-based staffing and systems for live online real-time interaction on client websites via Co-Browsing, Chat, and VoIP. |
Coastal Software and Consulting, Inc.
Award-winning mission-critical software application emerging companies turn to for customer support and management. |
Computerworld CRM Knowledge Center
Offers news, forums and resources across a wide spectrum of customer relationship management topics. |
ContactLife
Provides businesses with a fresh new perspective on customer contact strategies |
CRMA
A member-driven organization focused upon helping businesses to optimally leverage their investment in CRM solutions and technologies. |
Customer Focus Consulting
Customer service consultant specializing in customer satisfaction, strengthened customer retention and loyalty, as well as increased employee commitment. |
Customers in Focus
Measurement of customer satisfaction and customer loyalty with the objective of improving customer retention and establishing sound customer relationships. |
Emerging Market Technologies, Inc.
TeleMagic software, a completely customizable customer relationship management solution. |
eWare
Web driven customer management software. Allows companies to share information inside and outside the organization through Intranets. |
FrontZone Corporation
Helpdesk solution that integrates with GoldMine. Enables you to track and manage your customer support issues. |
GEM
Online customer support services and outsourced email handling - Gem - an ebusiness interaction center. |
Inq.com
Bringing traditional supportive human contact to the new economy of eBusiness. Enabling your ecommerce website with a live sales and support staff, eCRM with a human touch. Add an experienced eSales customer service center to your site today. |
Inspice
Web based service that automates lost & found management and customer service to increase the management productivity and customer satisfaction while reducing the operational cost. |
Interact.com
Interact.com works with synchronization to connect you to your contact management software programs and devices including ACT! 2000, Outlook and others. |
International Field Works
A consulting firm dedicated to help companies maximize customer loyalty as a focus of business development. |
Island Data
Customer support, customer service, Email management, response management, inquiry handling, automated call center, customer relationship management. |
KR Consulting
Management consulting firm for help desks and customer support centers. |
Maconomy
Maconomy, a publicly-traded company, is the only provider of fully integrated eBusiness enterprise software that optimizes the service industries. |
Mason Consulting
Offers customer relations management and professional customer support services. |
PeopleLink eCommunity
Create a virtual online community to improve customer relationship management (CRM) and achieve customer loyalty and retention for a B2B e-business. |
Pivotal Corporation
XML-based demand chain networks that deliver personalized customer experiences; unify Internet commerce, CRM, eSelling, and wireless technologies; guide intelligent commerce; and integrate the demand chain with the supply chain. |
Platinum Rule
Learn more about how charismatic you are and how charisma affects you personal and professional success. |
SafeHarbor Technology Corp.
Provides customer support solutions leveraging multiple channels, including e-mail, telephone, chat and the web. |
Sitel Corporation
Delivering telephony based customer relationship management solutions and project management. |
SSI Partners
Offers help in maximizing the revenue and cost savings via remote service offerings. |
TelePlaza
Inbound telemarketing service bureaus that provide customer service, order taking, and outsourcing for business. |
The ITIL Open Guide
A public wiki site dedicated to the ITIL approach to IT and customer support and management. |
The Service Support Forums
Online forums and message board dedicated to service management and customer support. |
UltraFeedback
Research consulting firm that aligns organizations with their customers. |
Unicom Telecommunications
Specializing in order fufillment for each and every business type. |
United Customer Management Solutions
Lifecycle eCRM for telecommunications, utilities and financial industries. |
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